4K Quebec ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25.
1. Information We Collect
We collect only the information needed to provide our IPTV subscription service:
- Contact details (name, email, WhatsApp number)
- Subscription and payment confirmation details
- Device type and activation credentials
- Basic technical information (IP, browser) for security and analytics
2. How We Use Your Information
- To activate and maintain your IPTV subscription
- To deliver customer support over WhatsApp and email
- To send service-related notifications and renewal reminders
- To prevent fraud and abuse of the service
3. Sharing of Information
We do not sell or rent your personal information. We may share limited data with trusted service providers (payment processors, hosting infrastructure) strictly for service operation.
4. Data Retention
We retain account data for as long as your subscription is active and for a reasonable period afterwards for accounting and legal purposes.
5. Your Rights
You can request access, correction or deletion of your personal data at any time by contacting us at cduquet07@gmail.com.
6. Cookies
Our website uses minimal cookies for functionality and analytics. You can disable cookies in your browser settings without losing access to most features.
7. Security
We use modern encryption and access controls to protect your data, but no online service can guarantee absolute security.
8. Contact
For any privacy-related question, contact us at cduquet07@gmail.com or via WhatsApp at +1 (418) 974-1590.